Refund Policy

Eligible new goods may be returned because of a defect or for a non-defective reason, and eligible exchange requests are welcome. Begin the request within 30 calendar days following delivery.

What qualifies

For a non-defective return, merchandise must remain new, unused, and complete with original packaging, labels, accessories, and included components. Customers may also report damage, defects, missing pieces, wrong fulfillment, or a material difference from the description. Applicable statutory protections remain available.

Request, approval, and postal return

Send the order number, checkout email, reason, and suitable photos or video to gakegowamofe41@gmail.com. Do not ship before approval and receipt of the correct return address and instructions. The merchant mailing address is not automatically the return destination. A free prepaid label is packed with the order; ask for help if it was not received or has been lost. No restocking fee applies. Exchange fulfillment is subject to inventory.

Returning funds

We process and initiate an approved refund to its original payment method within 10 days. Additional time may be needed for the financial institution to show the funds.