FAQ

What are the handling and transit estimates?

Handling is usually 1–2 business days after payment authorization. Carrier transit after dispatch is estimated at 4–6 business days. Available methods and charges appear at checkout.

Do you accept unwanted and faulty returns?

Eligible new items can be returned for non-defective as well as defective reasons, and eligible exchanges are accepted. Start within 30 calendar days of delivery. Non-defective merchandise must remain new and unused.

How are return postage and refunds handled?

Wait for approval, follow the confirmed address and instructions, and use the free prepaid label included in the package. We charge no restocking fee. A refund is processed and initiated within 10 days after approval, though posting by the bank or card provider can take longer.

How do I contact the merchant?

Open Contact Us for assistance with a product, order, shipment, payment, return, privacy request, or policy. Please keep full card details, passwords, and one-time codes out of messages.